naviBilling Customer Management

Keeping customers happy - the easy way

naviBilling Customer Management is a suite of simple-to-use but effective CRM & billing process modules for a small to medium-sized service provider. naviBilling Customer Management is the flexible and efficient way to maximize operational efficiency while maintaining - or even increasing - customer loyalty and satisfaction.

naviBilling Customer Management features

  • Click-of-a-button access to customer data with Customer Care
  • Flexible management of multiple corporate or private contracts with Contract Management
  • Efficient handling of non-usage related invoicing items with Fee Management
  • Easy-to-read invoicing of all services with Invoicing

naviBilling Customer Management works seamlessly with the full range of naviBilling modules and products - including any Mobile, Wireline, TV, Interconnection, IP/Broadband and Wholesale - to create a single, complete CRM and billing solution.

naviBilling Customer Management also integrates perfectly with functions and features in Order Management - including Complaint Management - effectively together with Microsoft Dynamics NAV sales and marketing module.